Effective: September 18, 2018
Welcome to PicLife!
PicLife is a social network which enables you to create private albums with your friends and have fun with your memories together.
We wanted to create a different social network, on which you really can be yourself: your friends love you the way you are!
For this reason, your privacy is one of the core values of PicLife. Your content, data and relations are private and will remain private.
For instance, we will not push any « sponsored content » (adds) on the basis of your data analysis. You will always be able to decide by yourself what you want to see. Therefore, and it goes without saying, we have no intention to sell your personal data to third parties whatsoever.
If you only have a few minutes, here are the basics to have in mind:
1. Privacy is the core value of PicLife. By default, every album you create on PicLife will be ‘private’; that is to say that their content (photos, videos, yours comments, etc.) will only be accessible to the members of the album.
Keep in mind that users who have access to the albums can always save that content or copy it outside the app (by capturing a screenshot for instance). So, the same common sense that applies to the internet at large applies to PicLife as well: don’t send messages or share content that you wouldn’t want a user to save or share.
3. PicLife will not use your information, content and data other than for the purpose of improving our Service.
4. Intellectual property rights: if you use the provided sharing options to forward to a third party some content uploaded by another user, it is your responsibility to mention the copyright and comply with the intellectual property rules.
6. In accordance with European law, you have the right to access, rectify, modify and delete any information concerning you at any time. You can access and modify most of the data from the « Settings » screen of your app. If you do not find what you are looking for, please send us your request by email to email@example.com
What kind of information do we collect?
We receive or collect information to operate, provide, improve, understand, personalize our Services, when you download, access to or use our Services.
There are three basic categories of information we collect:
a) Information you choose to give us.
b) Information we get when you use our services.
c) Information we get from third parties.
Here’s a little more detail on each of these categories.
a) Information you choose to give us.
Your account information
When you interact with our services, we collect the information that you choose to share with us. For example, our services require you to set up a basic PicLife account, so we need to collect a few important details about you, such as:
· A telephone number, which will be your identifier;
· Your first and last name, to enable your friends to find you on PicLife;
· An email address, to guarantee your access to your account if you happen to change phone number;
· A password to guarantee the security of your data;
· A profile picture so that your friends can identify you.
Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information.
If you login with Facebook, we will collect on Facebook your name and profile picture, the list of your Facebook friends, your date of birth and your email.
Of course, you’ll also provide us whatever information you share with your friends through our services, such as photos, videos or your comments on someone’s photos. Keep in mind that the users who have access to albums can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to PicLife as well: don’t send messages or share content that you wouldn’t want someone to save or share.
The content you add in an existing album or when you create an album (photos, videos, comments, etc.) is stored freely and safely on the servers of our partners Amazon Web Services (AWS) and Heroku. Obviously, we made sure that these partners meet the same requirements as far as respecting your privacy is concerned. For instance, both partners respect the EU-U.S. Privacy Shield Frameworks, on which you will find more information here. To learn more about the Privacy Policies of our partners:
We can also collect information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created.
It probably goes without saying, but we’ll say it anyway: When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer.
b) Information we get when you use our services
Usage and Log Information.
We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the time, the frequency and duration of your activity), log files, and diagnostic, crash, website, and performance logs and reports. It also includes information regarding to the moment you signed in, the features you use, such as the album creation, the social features (comments, likes, bitmojis, etc.), if you are logged in or not, and the last time you used our Services.
Device and Connection Information.
We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers.
A cookie is a small text file that a website you visit asks your browser to store on your computer or mobile device.
· To improve your experiences, understand how our Services are being used, and customize our Services;
· To understand which of our FAQs are most popular and to show you relevant content related to our Services;
· To remember your choices, such as your language preferences, and otherwise to customize our Services for you; and
· To rank the FAQs on our website based on popularity, understand mobile versus desktop users of our web-based Services, or understand popularity and effectiveness of certain of our web pages.
How to control cookies: You can follow the instructions provided by your browser or device (usually located under "Settings" or "Preferences") to modify your cookie settings. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly.
c) Information we collect from third parties
We may collect information that other users provide about you when they use our Services. For example, if another user allows us to collect information from their device phonebook—and you’re one of that user’s contacts—we may combine the information we collect from that user’s phonebook with other information we have collected about you.
We may also obtain information from our affiliates and third parties. Here are a few examples:
· If you link your PicLife account to Snapchat in order to use Bitmojis, we’ll receive information so that you can use your Bitmoji on our services.
· If you use the services of our partners for printing pictures, this company would inform us of your order, the quantity of orders you made, etc.
How do we use this information?
What do we do with the information we collect? To provide you with an amazing set of services that we relentlessly improve. Here are the ways we do that:
· develop, operate, improve, deliver, maintain, and protect our products and services.
· send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.
· monitor and analyze trends and usage.
· personalize our services by, among other things, suggesting friends or profile information, or customizing the content we show you;
· enhance the safety and security of our products and services.
· verify your identity and prevent fraud or other unauthorized or illegal activity.
· use information we’ve collected from cookies and other technology to enhance our services and your experience with them.
How is this information shared?
We may share information about you in the following ways:
· With other users of PicLife. We may share the following information with other users of PicLife:
o information about you, such as your username, name, profile picture and Bitmoji.
o information about how you have interacted with our services, such as the number of friends you have on PicLife, the names of users you are friends with, or the number of coins you have.
o any additional information you have directed us to share.
o content you post or send: for instance, when you share content in an album (pics, comments, etc.), all the members of the album can access to this content.
· With third parties. We may share your information with the following third parties:
o With business partners. We may share information about you with business partners that provide services and functionality, like for instance a partner company providing photo printing services. In which case we exclusively share the information useful to the service provided.
o With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
§ comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
§ protect the rights, property, and safety of us, our users, or others.
§ detect and resolve any fraud or security concerns.
o With third parties as part of a merger or acquisition. If PicLife gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
NOTA BENE: Having no intention to allow any banner adds or sponsored content on PicLife, we will not share (or sell) your data to third parties related to advertisers or aggregate.
How long do we keep your information and what happens if you delete your account?
We store data until it is no longer necessary to provide our services, or until your account is deleted - whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs.
When you delete some content you shared on PicLife (for instance a photo you added in an album), this content is permanently erased from our servers. However, some information (for instance your account information) can only be erased when you terminate your account.
Though we hope you remain a lifelong member of the PicLife community, you can terminate your use of PicLife at any time and for any reason by deleting your account. You can delete your account by contacting us at firstname.lastname@example.org.
If you decide to terminate your account, we delete all the content you have posted, such as photos and status updates, and you won't be able to recover that information later.
Users in the European Union and data transfer as part of our global services
If you’re a user in the European Union, you should know that PicLife is the controller of your personal information. Here is some additional information we would like to bring to your attention:
Bases for using your information
Your country only allows us to use your personal information when certain conditions apply. These conditions are called “legal bases” and, at PicLife, we typically rely on one of four:
· Legitimate interest. Another reason we might use your information is because we have—or a third party has—a legitimate interest in doing so. For example, we need to use your information to provide and improve our services, including protecting your account, share your Content, providing customer support, and helping you find friends and content they want to share with you. An important point to understand about legitimate interest is that our interests don’t outweigh your right to privacy, so we only rely on legitimate interest when we think the way we are using your data doesn’t significantly impact your privacy or would be expected by you, or there is a compelling reason to do so.
· Consent. In some cases, we’ll ask for consent to use your information for specific purposes. For instance, we ask you for permission to access to your contacts directory or your camera roll. You can revoke your consent anytime through your device permissions.
· Legal obligation. We may be required to use your personal information to comply with the law, like when we respond to valid legal process or need to take action to protect our users.
Your right to object
In accordance with European law, we provide you with the ability to access, rectify, modify and delete your data at any time. You can access and modify most of the data from the « Settings » screen of your app. If you do not find what you are looking for, please send us your request by email to email@example.com
In order to minimize uploading delays and slowness, we may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live. Whenever we share information of EU users outside the EU we make sure an adequate transfer mechanism is in place, which respects our Privacy values. We made sure our partners meet the same requirements as far as respecting your privacy is concerned. For instance, both partners respect the EU-U.S. Privacy Shield Frameworks, on which you will find more information here. To learn more about the Privacy Policies of our partners:
If you’re based in the EU, you can file a complaint with the supervisory authority in your Member State.
Our services are not intended for—and we don’t direct them to—anyone under 13. And that’s why we do not knowingly collect personal information from anyone under 13. In addition, we may limit how we collect, use, and store some of the information of EU users between 13 and 16. In some cases, this means we will be unable to provide certain functionality to these users. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
How to contact us with questions?
If you have questions about this policy, you can contact PicLife’s Data Protection Delegate by email at or by mail at the following address:
7, rue des Lions Saint Paul
Let’s Pic Your Life!